Support

Download the app from the App Store, open the web version in your browser or, on Android, install the APK file (the Google Play version is coming soon). Then sign up with your e-mail address. Confirm your e-mail using the message we send you, then choose a nickname.

On the sign-in screen tap the password recovery link and enter your e-mail address. We will send you instructions to set a new password. If the e-mail does not arrive within a few minutes, check your spam folder.

On the home screen, find the club under Federations and tap Join, then confirm. Your application is sent to the club for approval.

Open a tournament from Upcoming tournaments or from a club page and tap Participate. The Details tab shows the start time, number of places, format, time bank and doubling rules; Participants, Table and Prizes show who is registered, the bracket and the prize places.

If you lose connection during a match, reopen the app as soon as possible to continue playing. If you believe a result is wrong, e-mail us with your user ID, the tournament name and the approximate time of the match. Every match is recorded on our servers, so we can review it together with the tournament organisers.

Notifications are controlled by your device: on iPhone go to Settings → Notifications → IBF; on Android go to Settings → Apps → IBF → Notifications.

E-mail support@i-bg-federation.com with the player's nickname or user ID, the tournament or match, and a short description. We review every report.

Open Settings in the app and tap Delete account. Full instructions, including how to request deletion by e-mail, are on the Delete your account page.

See our Privacy Policy. To access, correct or delete your data, write to support@i-bg-federation.com.