Delete your account
How to delete your IBF Backgammon Tournaments account and the data linked to it.
Option 1 — in the app
- Open the IBF app and sign in to the account you want to delete.
- On the home screen, tap the Settings (gear) icon in the top-right corner.
- Tap Delete account.
- Enter your user ID to confirm and complete the deletion.
You are signed out immediately and the account can no longer be used.
Option 2 — by e-mail
If you no longer have the app installed or cannot sign in, send an e-mail to support@i-bg-federation.com from the e-mail address registered to your account, with the subject “Account deletion request”. Include your nickname or user ID if you know it. We may ask you to confirm the request, and we will reply once your account has been deleted, within one month at the latest.
What is deleted
- your e-mail address, password, nickname and profile photo;
- your club memberships, pending club applications and tournament registrations;
- your push notification token and other identifiers linked to your account.
Personal data is deleted or anonymised within 30 days of the request.
What is kept
- Match and tournament results are kept in anonymised form (no longer linked to you) so that brackets, standings and other players' results stay correct.
- Server logs and diagnostics are kept for up to 90 days and then deleted.
- Data we must keep by law is kept only for the period required and only for that purpose.
Deletion cannot be undone. Your virtual coins, ratings and tournament history are lost and cannot be restored if you sign up again later.
More details: Privacy Policy. Questions: support@i-bg-federation.com.